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Additional Information

Test 2010: S10-17 Blackboard/SafeAssign

Software Profile | Testoverview | Summary| Screenshots | Business Promotion | Links

Software Profile

ID S10-17
Product SafeAssign
Company purchased by Blackboard
Web Site,
Software Type Online, Building Block for Blackboard Customer
Costs free for Blackboard Customer
Test Date 2010-09-08


Ranking for all tests: 6
Ranking for tests 10-40: 9
Ranking for tests 31-40: 12
Usability: 19
Professionalism 4
Middle Ranking 10
Effectiveness (Grade): D+
Overall Ranking: 9

barely useful


Blackboard / SafeAssign: We were finally able to test SafeAssign directly and not by using a system belonging to another school. However, we were only able to do this after writing an email to the CEO of the company! We repeatedly filled out the online form asking someone to contact us, but we received no answer. We even spent about an hour on the phone, calling numbers in the USA, UK, and Belgium, trying to reach someone in their call centers who could give us a name or number of someone to contact about access. When we found the web page encouraging us to write to the CEO if we were unhappy, we did. It took a week for someone to answer us, but then we were able to indeed test the system. There were many problems with the layout, the links, the labels, the error messages were at times unintelligable (“An unexpected error as occurred. For reference, the Error-ID is 266×800….”), the navigation was confusing. Over all of our tests cases, SafeAssign was in sixth place (tied with Compilatio) and would have been ranked with the partially useful systems, if the usability had not been so bad. Strangely enough, although it is a US system, it fared worse on the English-language tests than on the German ones.

Company Statement


Screenshot 1: Less than 50% of the screen are provided for SafeAssign

Screenshot 2: 25% plagiarism marked as green

Screenshot 3: Errors Everywhere…..

Business Promotion

“SafeAssign is a plagiarism prevention service, offered by Blackboard to its Blackboard Learning System™ Enterprise, Vista Enterprise and CE Enterprise clients. This service helps educators prevent plagiarism by detecting unorig…”


official website,

<a href=““><img class=“alignnone size-medium wp-image-1670″ title=“blackboard-messen“ src=“×178.png“ alt=““ width=“300″ height=“178″ /></a>
Screenshot 1: Nur knapp 50% des Bildschirms ist für SafeAssign vorgesehen

<a href=““><img class=“alignnone size-medium wp-image-1671″ title=“blackboard-gruen“ src=“×142.png“ alt=““ width=“300″ height=“142″ /></a>
Screenshot 2: 25% Plagiat geht als grün durch

<a href=““><img class=“alignnone size-medium wp-image-1672″ title=“blackboard-error-debbie“ src=“×45.png“ alt=““ width=“300″ height=“45″ /></a> <a href=““></a>

<a href=““><img class=“alignnone size-medium wp-image-1673″ title=“blackboard-error-zip“ src=“×57.png“ alt=““ width=“300″ height=“57″ /></a>

<a href=““><img class=“alignnone size-medium wp-image-1674″ title=“blackboard-error“ src=“×213.png“ alt=““ width=“300″ height=“213″ /></a>

Screenshot 3: Überall Fehler…..